Policies

Live Arrival Guarantee
Chicks usually make their trip in the mail with no issues. However, if any chicks don't make it, send a picture of the chick(s) to hello@sadscientistfarm.com within 12 hours of receiving them and we will send a refund for the deceased chick(s). 

Livability Policy
Once chicks are delivered via USPS or picked up in person, Sad Scientist Farm does not guarantee livability. Chicks just die sometimes, even under ideal conditions. We are not responsible for any losses once the chicks are in your care.

Pullet Guarantee
If you receive an accidental male chick, send a picture to hello@sadscientistfarm.com and we will send a refund for the incorrectly sexed chick.

Hatching Egg Policy
Hatching eggs can take a beating in the mail. By ordering hatching eggs, you are accepting the risk of having a 0% hatch rate. If you want guaranteed chicks, please order chicks.

Order Cancellation Policy
Orders can be canceled for a full refund up to one week before your scheduled ship date. No refunds will be given for cancelations less than one week before your scheduled ship date.